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How do students manage their billing and credit card information?

By Jake
February 19, 2022

Students are able to manage their billing and credit card information directly from the Billing tab of their student account page.

How to Access Billing Details

To access your billing details, a student can click on their name or picture in the top right of their dashboard site header and select My Account.

They can then select the Billing tab.

student_dashboard_-_billing_highlighted.png

From here students can:

  • View/update their saved credit card.

  • View/cancel their recurring payments to you (i.e. subscriptions). 

Updating a Saved Credit Card

The saved credit card for a student is the one that will be used for any future payments.

To update this card, from My Account Billing, they should click Edit.

student_dashboard_-_billing_-_arrow_to_edit.png

On the next screen, they'll need to fill out the details of the new card and hit Update.

student_dashboard_-_billing_-_update_credit_card.png

From this page, students can also Delete their saved card. This will cancel any recurring payments (i.e. payment plans).

Canceling a Subscription

To end subscription payments, from My Account Billing, students can hit Cancel for that subscription.

student_dashboard_-_billing_-_cancel_subscription.png

The subscription will then change to "Cancelled" and students will automatically lose access to the associated content at the end of their billing period. 

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