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        <title><![CDATA[Find your answers here]]></title>
        <link><![CDATA[https://ditahelpdocs.helpspace-docs.io]]></link>
        <description><![CDATA[In this docs help menu, you can find answers to many of your common questions. ]]></description>
        <language>en-US</language>
        <pubDate>Sun, 22 Mar 2026 17:59:06 +0000</pubDate>

                    <item>
                <title><![CDATA[If I get my Medicolegal Death Investigator Certification, does that mean I&#039;m registered with *ABMDI?]]></title>
                <link>https://ditahelpdocs.helpspace-docs.io/article/18/if-i-get-my-medicolegal-death-investigator-certification-does-that-mean-im-registered-with-abmdi</link>
                <description><![CDATA[<p><br />Does DITA Certification Mean I’m Registered with ABMDI?</p><p>No. Earning your <strong>Medicolegal Death Investigator Certification through DITA does not mean you are registered with ABMDI</strong>.</p><p>These are two separate certifications with different purposes and requirements.</p>What Does the DITA Certification Mean?<p>The <strong>Death Investigation Training Academy (DITA) Certification</strong> confirms that you have:</p><p>Successfully completed the MDI training program</p><p>Demonstrated competency in death investigation principles</p><p>Met the...</p>]]></description>
                <author><![CDATA[Renee Dake]]></author>
                <guid>https://ditahelpdocs.helpspace-docs.io/article/18</guid>
                <pubDate>Sun, 21 Dec 2025 21:27:06 +0000</pubDate>
                                    <category>certification</category>
                                    <category>ABMDI</category>
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                    <item>
                <title><![CDATA[Certification Exam]]></title>
                <link>https://ditahelpdocs.helpspace-docs.io/article/8/certification-exam</link>
                <description><![CDATA[What is the Medicolegal Death Investigator Certification<p>The Medicolegal Death Investigator certification is designed to provide graduates with a recognized credential that can translate into greater recognition within their field.  Successful completion of the exam demonstrates that the student understands the death investigation process and has met the minimum knowledge standard. </p><p>To learn more about the exam process and oversight, go...</p>]]></description>
                <author><![CDATA[Jake]]></author>
                <guid>https://ditahelpdocs.helpspace-docs.io/article/8</guid>
                <pubDate>Fri, 04 Feb 2022 20:31:56 +0000</pubDate>
                                    <category>certification</category>
                                    <category>ABMDI</category>
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                <title><![CDATA[Recertification ConEd Credits - Accepted Continuing Education Courses]]></title>
                <link>https://ditahelpdocs.helpspace-docs.io/article/26/recertification-coned-credits</link>
                <description><![CDATA[<p><strong>Understanding accepted continuing education courses. </strong></p><p>For recertification, we accept credit hours that may also have been used in another career field you are associated with, such as law enforcement, nursing, emergency medicine, and other criminal justice fields.  However, not all courses can be used across both certifications.  For instance, the continuing education courses for the Medicolegal Death Investigator Certification <strong>must be...</strong></p>]]></description>
                <author><![CDATA[Jake]]></author>
                <guid>https://ditahelpdocs.helpspace-docs.io/article/26</guid>
                <pubDate>Fri, 21 Nov 2025 12:00:00 +0000</pubDate>
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                <title><![CDATA[Recertification - Recertification Information]]></title>
                <link>https://ditahelpdocs.helpspace-docs.io/article/27/recertification</link>
                <description><![CDATA[Recertification RequirementsRenewal Timeline<p>Certification must be <strong>renewed every 24 months</strong> to remain active.</p><p>All required materials must be submitted <strong>at least 60 days prior to your certification expiration date</strong>.</p>Recertification Requirements<p>To renew your certification, you must submit the following:</p><p><strong>Recertification Application</strong></p><p><strong>$75 Renewal/Maintenance Fee</strong> (due at time of submission)</p><p><strong>20 Continuing Education Units (CEUs)</strong> earned within the current 24-month cycle</p><p><strong>Copy of a Current...</strong></p>]]></description>
                <author><![CDATA[Renee M.]]></author>
                <guid>https://ditahelpdocs.helpspace-docs.io/article/27</guid>
                <pubDate>Sat, 14 Feb 2026 23:34:25 +0000</pubDate>
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                <title><![CDATA[Where can I get your current W9]]></title>
                <link>https://ditahelpdocs.helpspace-docs.io/article/21/where-can-i-get-your-current-w9</link>
                <description><![CDATA[<p>If invoiced, our current W9 should have been attached to the invoice.  If you did not receive it, please email support to request that one be sent to you. </p><p>Subject Line:    Request for W9 </p><p></p><p>Send email request to:</p><p>support@deathinvestigation.training</p>]]></description>
                <author><![CDATA[Jake]]></author>
                <guid>https://ditahelpdocs.helpspace-docs.io/article/21</guid>
                <pubDate>Fri, 17 Feb 2023 12:00:00 +0000</pubDate>
                                    <category>pay by invoice</category>
                                    <category>purchase order</category>
                                    <category>W9</category>
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                    <item>
                <title><![CDATA[Refund - Online Courses - Individual Courses and Bundles]]></title>
                <link>https://ditahelpdocs.helpspace-docs.io/article/19/refund-online-courses</link>
                <description><![CDATA[Refund Policy for Online Courses and MDI AcademyIndividual Courses and Course Bundles<p>All sales of <strong>individual online courses and course bundles are final</strong>.</p><p>Refunds are <strong>not available</strong> once a course has been purchased, except in cases of:</p><p>Duplicate purchases of the same course</p><p>Accidental purchase of the wrong course</p>Duplicate or Mistaken Purchases<p>If a course was purchased in...</p>]]></description>
                <author><![CDATA[Jake]]></author>
                <guid>https://ditahelpdocs.helpspace-docs.io/article/19</guid>
                <pubDate>Fri, 09 Sep 2022 23:13:01 +0000</pubDate>
                                    <category>Refunds</category>
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                    <item>
                <title><![CDATA[How long does it take to complete the Medicolegal Death Investigator course?]]></title>
                <link>https://ditahelpdocs.helpspace-docs.io/article/16/how-long-does-it-take-to-complete-the-medicolegal-death-investigator-course</link>
                <description><![CDATA[MDI Course Access and ExtensionsCourse Access<p>Students enrolled in the <strong>Medicolegal Death Investigator (MDI) course</strong> receive <strong>180 days (6 months)</strong> of access from the date the course begins.</p><p>While you have the full 6 months to complete the program, most students finish within <strong>6 to 8 weeks</strong>, depending...</p>]]></description>
                <author><![CDATA[Jake]]></author>
                <guid>https://ditahelpdocs.helpspace-docs.io/article/16</guid>
                <pubDate>Sat, 19 Feb 2022 17:00:14 +0000</pubDate>
                                    <category>course access</category>
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                    <item>
                <title><![CDATA[Difference in Everything Bundle and the MDI Academy Course]]></title>
                <link>https://ditahelpdocs.helpspace-docs.io/everything-bundle-vs-mdi-academy</link>
                <description><![CDATA[Everything Bundle vs. MDI Academy: What’s the Difference?<p>Choosing the right training option depends on your goals. Below is a breakdown of both options to help you decide which is the best fit.</p>Everything Bundle<p>The <strong>Everything Bundle</strong> provides access to nearly all courses on our platform for <strong>one year</strong>, with the exception of the MDI Academy.</p><p>With this option:</p><p>You can take...</p>]]></description>
                <author><![CDATA[Jake]]></author>
                <guid>https://ditahelpdocs.helpspace-docs.io/article/12</guid>
                <pubDate>Mon, 29 Aug 2022 12:59:51 +0000</pubDate>
                                    <category>Everything Bundle</category>
                            </item>
                    <item>
                <title><![CDATA[How can I pay by invoice]]></title>
                <link>https://ditahelpdocs.helpspace-docs.io/article/9/how-can-i-pay-by-invoice</link>
                <description><![CDATA[Paying by Invoice or Purchase Order<p></p>Can my department be invoiced for training?<p>Yes. We regularly work with agencies to provide invoicing options for both online and classroom training.</p><p>If your department prefers to pay by invoice or purchase order (PO), our team can assist with the enrollment and billing process.</p><p><strong>Important:</strong> Credit cards cannot be used to pay an issued invoice.</p>]]></description>
                <author><![CDATA[Jake]]></author>
                <guid>https://ditahelpdocs.helpspace-docs.io/article/9</guid>
                <pubDate>Fri, 04 Feb 2022 21:05:56 +0000</pubDate>
                                    <category>pay by invoice</category>
                                    <category>purchase order</category>
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                    <item>
                <title><![CDATA[Where can I get my Certificate]]></title>
                <link>https://ditahelpdocs.helpspace-docs.io/article/7/where-can-i-get-my-certificate</link>
                <description><![CDATA[Where Can I Find My Certificate?Didn’t Receive Your Certificate?<p>If you did not receive your certificate at the end of your course, don’t worry. Your certificate is still available in your student account and can be accessed at any time. Be sure your course progress show 100% even if you have finished your final exam.   If it does not...</p>]]></description>
                <author><![CDATA[Jake]]></author>
                <guid>https://ditahelpdocs.helpspace-docs.io/article/7</guid>
                <pubDate>Fri, 04 Feb 2022 20:26:11 +0000</pubDate>
                                    <category>course access</category>
                                    <category>certificate</category>
                                    <category>transcript</category>
                            </item>
                    <item>
                <title><![CDATA[Co-Hosted Training - How do I co-host a course?]]></title>
                <link>https://ditahelpdocs.helpspace-docs.io/article/6/co-hosted-training</link>
                <description><![CDATA[How Do I Co-Host a Course?Overview<p>The Death Investigation Training Academy (DITA) offers agencies the opportunity to co-host training courses at their location. This is often referred to as “free training” because hosting agencies receive complimentary seats in exchange for providing basic accommodations.</p><p>Co-hosted training is a practical way to bring high-quality, nationally recognized instruction directly to your agency and...</p>]]></description>
                <author><![CDATA[Jake]]></author>
                <guid>https://ditahelpdocs.helpspace-docs.io/article/6</guid>
                <pubDate>Fri, 04 Feb 2022 16:39:38 +0000</pubDate>
                                    <category>co-hosting</category>
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                    <item>
                <title><![CDATA[Accreditation - Is your program accredited]]></title>
                <link>https://ditahelpdocs.helpspace-docs.io/article/5/accreditation</link>
                <description><![CDATA[<strong>Accredited, Certified &amp; Recognized.</strong><p>The Death Investigation Training Academy is recognized as an approved provider of secondary and continuing education by several agencies and governing authorities. Click on the section title to see the corresponding accreditation message.</p><p><strong>American Board of Medicolegal Death Investigators (ABMDI)</strong></p><p>The Death Investigation Academy is an approved provider of educational courses by ABMDI.</p><p><strong>Law Enforcement Training and Standards</strong></p><p>The Death...</p>]]></description>
                <author><![CDATA[Jake]]></author>
                <guid>https://ditahelpdocs.helpspace-docs.io/article/5</guid>
                <pubDate>Fri, 04 Feb 2022 16:23:21 +0000</pubDate>
                                    <category>Accreditation</category>
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                    <item>
                <title><![CDATA[Refunds - MDI Academy - Medicolegal Death Investigator Course]]></title>
                <link>https://ditahelpdocs.helpspace-docs.io/article/4/refunds-mdi-academy</link>
                <description><![CDATA[Medicolegal Death Investigator Course Refund Policy<p></p>Before You Begin the Course<p>Students are eligible for a <strong>full refund of tuition</strong> if the request is made <strong>before starting the course</strong>.</p><p>Refunds will be issued <strong>minus any credit card or processing fees</strong></p><p>These fees are non-refundable, as they are charged by third-party processors and are not returned to us</p>]]></description>
                <author><![CDATA[Jake]]></author>
                <guid>https://ditahelpdocs.helpspace-docs.io/article/4</guid>
                <pubDate>Fri, 04 Feb 2022 16:21:13 +0000</pubDate>
                                    <category>Refunds</category>
                            </item>
                    <item>
                <title><![CDATA[Course Access Time and Extensions - How long do I have access to the course? Do you offer course extensions?]]></title>
                <link>https://ditahelpdocs.helpspace-docs.io/article/2/course-access-time-and-extensions</link>
                <description><![CDATA[Course Access TimeHow long do I have access to my online courses?<p>Access time depends on the type of course you enroll in:</p><p><strong>Individual Courses:</strong> 60 days</p><p><strong>Medicolegal Death Investigator (MDI) Course:</strong> 180 days (6 months)</p><p><strong>Topic-Based Course Bundles:</strong> 90 days</p><p><strong>Everything Bundle:</strong> 365 days (1 year)</p><p>Please note that course availability beyond one year is not guaranteed due to updates, platform changes, or...</p>]]></description>
                <author><![CDATA[Jake]]></author>
                <guid>https://ditahelpdocs.helpspace-docs.io/article/2</guid>
                <pubDate>Fri, 04 Feb 2022 16:06:32 +0000</pubDate>
                                    <category>course access</category>
                            </item>
                    <item>
                <title><![CDATA[Refund - Classroom Courses - Classroom and Onsite Short Courses]]></title>
                <link>https://ditahelpdocs.helpspace-docs.io/article/23/refund-classroom-courses</link>
                <description><![CDATA[<p>Below is an overview of our refund policy for classroom training, along with a few important details to help you plan accordingly.</p><p><strong>Refund Timeline</strong><br />A full refund, minus any applicable credit card or registration fees, will be issued if a cancellation request is received at least 60 days prior to the start of the course. These processing fees are non-refundable, as they...</p>]]></description>
                <author><![CDATA[Jake]]></author>
                <guid>https://ditahelpdocs.helpspace-docs.io/article/23</guid>
                <pubDate>Sat, 01 Nov 2025 19:15:00 +0000</pubDate>
                                    <category>Refunds</category>
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                    <item>
                <title><![CDATA[American Board of Medicolegal Death Investigators, (ABMDI) - What is the certification Difference]]></title>
                <link>https://ditahelpdocs.helpspace-docs.io/article/11/american-board-of-medicolegal-death-investigators-abmdi</link>
                <description><![CDATA[Question<p>What is the certification difference between your Academy and ABMDI?</p><p>How is your Academy associated with ABMDI? </p>How is our certification different?<p>Our training is reviewed annually by the American Board of Medicolegal Death Investigators and assigned an approval number. We are not associated with ABMDI in any other function and do not speak for them.</p><p>The certification through our Academy...</p>]]></description>
                <author><![CDATA[Jake]]></author>
                <guid>https://ditahelpdocs.helpspace-docs.io/article/11</guid>
                <pubDate>Wed, 09 Feb 2022 22:55:32 +0000</pubDate>
                                    <category>Accreditation</category>
                                    <category>certification</category>
                                    <category>ABMDI</category>
                            </item>
                    <item>
                <title><![CDATA[Proctor Testing Location - Who finds the testing location, the Academy, or me?]]></title>
                <link>https://ditahelpdocs.helpspace-docs.io/article/10/proctor-testing-location</link>
                <description><![CDATA[<p><strong>Questions:</strong></p><p>Who finds the testing location, the Academy, or me?</p><p>How do I find a testing location?</p><p>What happens if the testing facility I choose to proctor my exam isn't approved?</p><p></p><strong>Who finds the testing location, the Academy, or me?</strong><p>Because our students are located across the USA and other countries, we are unable to suggest proctors or proctor locations. </p><p>We do...</p>]]></description>
                <author><![CDATA[Jake]]></author>
                <guid>https://ditahelpdocs.helpspace-docs.io/article/10</guid>
                <pubDate>Wed, 09 Feb 2022 21:48:20 +0000</pubDate>
                                    <category>certification</category>
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                    <item>
                <title><![CDATA[How to claim tax exempt status]]></title>
                <link>https://ditahelpdocs.helpspace-docs.io/article/22/how-to-claim-tax-exempt-status</link>
                <description><![CDATA[<p><strong>Option One:</strong></p><p>Government agencies can be invoiced directly, BEFORE enrolling students. This will ensure a non-tax sale. Send an email to our support team asking for assistance with enrolling students and receiving an invoice. This is only for government agencies and not individuals.</p><p>email: <a href="mailto:support@deathinvestigation.training">support@deathinvestigation.training</a></p><p></p><p><strong>Option Two:</strong></p><p><strong>How can an organization - student claim tax exemption?</strong></p><p>Students can claim tax...</p>]]></description>
                <author><![CDATA[Jake]]></author>
                <guid>https://ditahelpdocs.helpspace-docs.io/article/22</guid>
                <pubDate>Wed, 20 Sep 2023 21:48:13 +0000</pubDate>
                                    <category>Refunds</category>
                                    <category>billing</category>
                                    <category>update payment</category>
                                    <category>Tax Exempt</category>
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                <title><![CDATA[Core Competency Requirements - Certification Examination]]></title>
                <link>https://ditahelpdocs.helpspace-docs.io/article/25/core-competency-requirements</link>
                <description><![CDATA[Core Competency Areas Medicolegal Death Investigations<p>Below are the eight areas of core competency on which the certification examination is based. Each section highlights the areas of knowledge and skills our certification board feels are the critical base of knowledge required to qualify as  a Certified Medicolegal Death Investigator, C-MDI</p><p></p>Effective Communication...]]></description>
                <author><![CDATA[Jake]]></author>
                <guid>https://ditahelpdocs.helpspace-docs.io/article/25</guid>
                <pubDate>Sun, 09 Nov 2025 23:16:08 +0000</pubDate>
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                    <item>
                <title><![CDATA[How to cancel a subscription]]></title>
                <link>https://ditahelpdocs.helpspace-docs.io/article/14/how-to-cancel-a-subscription</link>
                <description><![CDATA[Canceling a Subscription<p>To access Billing details, students can click on their name or picture in the top right of their dashboard site header and select <strong>My Account</strong>.</p><p><img src="https://support.thinkific.com/hc/article_attachments/4558455251735/student_account.jpeg" alt="" class="spm-resizable" /></p><p>They can then select the <strong>Billing</strong> tab.</p><p><img src="https://support.thinkific.com/hc/article_attachments/4548810069911/billing_tab.jpg" alt="billing_tab.jpg" class="spm-resizable" /></p><p>From here, students...</p>]]></description>
                <author><![CDATA[Jake]]></author>
                <guid>https://ditahelpdocs.helpspace-docs.io/article/14</guid>
                <pubDate>Sat, 19 Feb 2022 16:46:30 +0000</pubDate>
                                    <category>billing</category>
                                    <category>credit card</category>
                                    <category>update payment</category>
                                    <category>subscription</category>
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                    <item>
                <title><![CDATA[Updating Credit Card]]></title>
                <link>https://ditahelpdocs.helpspace-docs.io/article/17/updating-credit-card</link>
                <description><![CDATA[How to Access Billing Details<p>To access Billing details, students can click on their name or picture in the top right of their dashboard header and select <strong>My Account</strong>.</p><p><img src="https://support.thinkific.com/hc/article_attachments/4558455251735/student_account.jpeg" alt="" class="spm-resizable" /></p><p>They can then select the <strong>Billing</strong> tab.</p><p><img src="https://support.thinkific.com/hc/article_attachments/4548810069911/billing_tab.jpg" alt="billing_tab.jpg" class="spm-resizable" /></p><p>From here,...</p>]]></description>
                <author><![CDATA[Jake]]></author>
                <guid>https://ditahelpdocs.helpspace-docs.io/article/17</guid>
                <pubDate>Mon, 29 Aug 2022 12:51:40 +0000</pubDate>
                                    <category>billing</category>
                                    <category>credit card</category>
                                    <category>subscription</category>
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                    <item>
                <title><![CDATA[Request Video Meeting with Instructor]]></title>
                <link>https://ditahelpdocs.helpspace-docs.io/article/15/request-video-meeting-with-instructor</link>
                <description><![CDATA[<p><em>How do I get a video or phone meeting with an instructor?</em></p><p></p><p>If you would like to schedule a one-on-one video or phone meeting with an instructor all you need to do is send an email to the support team and request the meeting. </p><p><strong>Please provide the following information when making the request. </strong></p><p>Which instructor you would like to speak with</p><p>Which...</p>]]></description>
                <author><![CDATA[Jake]]></author>
                <guid>https://ditahelpdocs.helpspace-docs.io/article/15</guid>
                <pubDate>Sat, 19 Feb 2022 16:54:40 +0000</pubDate>
                                    <category>request a meeting</category>
                                    <category>video chat</category>
                            </item>
                    <item>
                <title><![CDATA[How do students manage their billing and credit card information?]]></title>
                <link>https://ditahelpdocs.helpspace-docs.io/article/13/how-do-students-manage-their-billing-and-credit-card-information</link>
                <description><![CDATA[<p><em>Students are able to manage their billing and credit card information directly from the </em><strong><em>Billing</em></strong><em> tab of their student account page.</em></p>How to Access Billing Details<p>To access your billing details, a student can click on their name or picture in the top right of their dashboard site header and select <strong>My Account</strong>.</p><p><img src="https://support.thinkific.com/hc/article_attachments/360042929933/5d37326e1c1d4.png" alt="5d37326e1c1d4.png" /></p>]]></description>
                <author><![CDATA[Jake]]></author>
                <guid>https://ditahelpdocs.helpspace-docs.io/article/13</guid>
                <pubDate>Sat, 19 Feb 2022 16:42:27 +0000</pubDate>
                                    <category>billing</category>
                                    <category>credit card</category>
                                    <category>update payment</category>
                                    <category>subscription</category>
                            </item>
                    <item>
                <title><![CDATA[Reset a Forgotten Password]]></title>
                <link>https://ditahelpdocs.helpspace-docs.io/article/3/reset-a-forgotten-password</link>
                <description><![CDATA[<p><em>If you have forgotten the password to your course dashboard or would like to change your password, no problem! This article covers how to change or reset your password.</em></p><strong>Reset a Forgotten Password</strong><p>If you have forgotten your password and are locked out of your account, you can trigger a reset password email right from your site sign-in page!</p><p>Go to...</p>]]></description>
                <author><![CDATA[Jake]]></author>
                <guid>https://ditahelpdocs.helpspace-docs.io/article/3</guid>
                <pubDate>Fri, 04 Feb 2022 16:11:35 +0000</pubDate>
                                    <category>Password</category>
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